We are now accepting new clients for both Orléans and Kanata !!! Book a session with us.

TERRACE

FREQUENTLY ASKED QUESTIONS

Have a question about our practice or counselling services? Below is a list of commonly asked questions. If your question is not answered here you can give us a call or get in touch through our contact page.

CONTACT US book a mental health triage 

Terrace

Wellness Centre

Have a question about our practice or counselling services? Below is a list of commonly asked questions. If your question is not answered here you can give us a call or get in touch through our contact page.

What is counselling/psychotherapy?
How do I know that I need counselling?
How do I know which therapist to see?
What will I get out of counselling?
How long are counselling sessions?
Does the counsellor keep the information private?
What are the fees and preferred method of payment?
Can I use my extended health plan to cover the cost?
What is the difference between a Registered Counsellor and Psychotherapist, a Registered Social Worker, and a Registered Psychologist?
What if my counsellor is not working out for me?
Do you have a cancellation policy?

Terrace

AUTISM THERAPY

Knowledge is Power! We have put a list of the most frequently asked questions regarding Autism Spectrum Disorder, our services, therapy options, and more. If you have any further questions, please contact us.

What are some signs my child may have Autism?
What should I do if my child has Autism?
What is ABA/IBI Therapy?
What is a BCBA?
What is the difference between a Senior Therapist and an Instructor Therapist?
What is the difference between center and home-based programs? Which is better?
What is ABLLS-R?
My child is eligible for funding. Can i use the funding at terrace autism therapy?

Terrace

YOUTH RESIDENTIAL

Knowledge is Power! We have put a list of the most frequently asked questions regarding our services or about Terrace Youth Residential. If you have any further questions, please contact us.

What is the per diem?

$316.09

What other services can they access?

Terrace Youth Wellness Center offers services such as DBT, psychiatrist, 1-1 counseling and assessments. Our youth have access to the center, for fee.

Where do we send our referrals to?

Jen Gabriel Chief Operations Officer jgabriel@terraceyouth.ca she can also be reached anytime at 613-805- 0734. If you would like to fax you can also do so 613-831- 9877.

Are your programs co-ed?

No, we have 2 male programs, and 4 females.

What are the staffing to client ratio?

In our treatment homes the ratio is 1 staff to 4 youth.

Do you allow biological family to visit at the home?

Yes, absolutely we encourage the youth to maintain those relationships. Staff are there to support throughout.

What is your age group?

9-18

Is there always a staff person on at the home?

Yes we have staff 24/7. There is always a awake overnight on.

Can youth bring personal belongings?

Yes, we encourage the youth to make their room their own. As long as the objects are appropriate and safe we allow it.

Where are the homes located?

4 in Ottawa, 1 in Kingston and 1 in Warkworth.

What is the referral process?

The agency sends their PPAR to us to review, we review the profile and do placement suitability ensuring we are placing the youth in the appropriate home.

COUNSELLING OUTSIDE OF THE OTTAWA-AREA

  • We reach far beyond our walls when it comes to provision of counselling to those who need it.
  • Although the main counselling centre is located in Kanata, our clinical associates have offices throughout the city. 
  • In addition, for those who located outside of the Ottawa-area, we offer a full spectrum of mental health support through our partnership with Snapclarity. This smart device application includes an intake assessment, a treatment plan, self-help supports, and will match you with a registered and highly specialized counselor. Counselling can take place via the app by way of text, talk or video.

Our experienced caregivers understand the importance of a 360, individualized approach to care. We offer everything from regular short-term relief for parents to alternative schooling to Group Home or Foster Care Placements.

BOOK A MENTAL HEALTH TRIAGE